Eliminate account recovery tickets
Up to 50% of helpdesk tickets are just for password resets. Nametag Autopilot enables employees to reset their passwords and MFA tokens, without needing to contact IT.
Nametag is the first secure solution for self-service password and MFA resets. Reduce your helpdesk costs by sending account recovery tickets to self-service and protect your agents against against social engineering and AI deepfakes.
1
Send a verification request to customers or employees through your normal support channels, or direct them a branded webpage.
Nametag delivers unmatched security through an inutitive verification flow that takes under 30 seconds to complete for first-time users.
2
Once they're verified, self-service users can reset their own passwords and MFA tokens, without having to involve the helpdesk.
Self-service and agent-prompted verifications update automatically in your Nametag console, so agents can focus on providing better support and resolving more tickets.
Security Innovation
Nametag’s patented technology leverages a unique combination of mobile cryptography, device telemetry, and proprietary AI models. Our approach shuts down persistent and emerging threats like deepfakes and mobile injection attacks by ensuring trusted, real-time captures.
We draw on advanced security features that other providers can’t access, leaving them vulnerable to common threats and new generative AI attacks.
Nametag prevents:
Up to 50% of helpdesk tickets are just for password resets. Nametag Autopilot enables employees to reset their passwords and MFA tokens, without needing to contact IT.
Global coverage
11,000+ document types
Omni-channel
Voice, chat, email and more
Mobile-friendly
iOS and Android
IT and security teams use Nametag to reduce their helpdesk costs while stopping the social engineering and AI deepfake attacks that lead to account takeovers, data breaches and ransomware events.